{"id":899,"date":"2025-07-30T11:21:37","date_gmt":"2025-07-30T09:21:37","guid":{"rendered":"https:\/\/act-learning.fr\/?page_id=899"},"modified":"2025-11-13T16:51:47","modified_gmt":"2025-11-13T15:51:47","slug":"faq","status":"publish","type":"page","link":"https:\/\/act-learning.fr\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"
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Frequently Asked Questions (FAQ)<\/h2><\/div>\n<\/div>\n\n\n\n
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How do the lessons take place?<\/h3>\n\n\n\n

All lessons are held via videoconference (Zoom, Google Meet, or another platform). Before each session, I send you a connection link. During the lesson, we use various materials (lesson supports, documents, videos, games, etc.) and I adapt to your needs.<\/p>\n\n\n\n

What level do I need to start?<\/h3>\n\n\n\n

None! I teach all levels, from absolute beginner (A0) to advanced (C1\/C2). Whether you only know how to say \"hello\" or want to perfect your speaking skills, the lessons are personalized.<\/p>\n\n\n\n

How long does a lesson last?<\/h3>\n\n\n\n

A lesson usually lasts 1 hour, but 30-minute sessions are also possible.<\/p>\n\n\n\n

How often should I take lessons?<\/h3>\n\n\n\n

It\u2019s up to you! Some people take one lesson per week, others two or three. Together, we define a pace that suits your goals, schedule, and budget.<\/p>\n\n\n\n

Do you offer personalized follow-up?<\/h3>\n\n\n\n

Yes! Each student receives individualized follow-up: notes, progress advice, resources to review between sessions, etc. You\u2019re never alone!<\/p>\n\n\n\n

Do you give homework?<\/h3>\n\n\n\n

I always offer links, musical\/cinematic\/literary recommendations or podcasts to help you progress. But it all depends on your availability and motivation.<\/p>\n\n\n\n

Do you prepare students for official exams (DELF, DALF, TCF\u2026)?<\/h3>\n\n\n\n

Yes, I prepare for official exams with specific exercises, oral simulations, and strategies tailored to each test.<\/p>\n\n\n\n

Do you give group lessons?<\/h3>\n\n\n\n

Yes, upon request. Groups are limited to 4 people maximum to ensure good interaction. You can come with a friend or a family member.<\/p>\n\n\n\n

Can I take your lessons from anywhere in the world?<\/h3>\n\n\n\n

Absolutely! You just need a stable internet connection, a computer, tablet or phone, and headphones or a microphone. Please note that I always teach according to CET time.<\/p>\n\n\n\n

How much do the lessons cost?<\/h3>\n\n\n\n

My rates are listed on the Courses & Prices page. Discounts are available for packages based on the number of hours booked.<\/p>\n\n\n\n

Can I try before committing?<\/h3>\n\n\n\n

Yes! I offer a 20-minute conversation to get to know each other, assess your level, and discuss your needs.<\/p>\n\n\n\n

Do I have to be an adult to take lessons?<\/h3>\n\n\n\n

Yes. Lessons are reserved for adults. Minors can take lessons only with the consent and presence of a parent or legal guardian.<\/p>\n\n\n\n

How does the pricing work for group lessons?<\/h3>\n\n\n\n

The price is the same as for an individual lesson, regardless of the number of participants (maximum 4). The students share the total amount among themselves, but the invoice is issued in the name of one student, who is responsible for the split. Payment must be made in full upfront.<\/p>\n\n\n\n

What payment methods do you accept?<\/h3>\n\n\n\n

Payment is made before the first lesson, via bank transfer. For packages (multiple-hour packs), payment is made all at once, with no automatic renewal. You decide if you want to renew at the end of your package.<\/p>\n\n\n\n

Can I cancel or reschedule a lesson?<\/h3>\n\n\n\n

Yes, you can cancel or reschedule a lesson up to 8 hours before it starts. Just send me a message by email or via the platform used. After this deadline, the lesson is considered due.<\/p>\n\n\n\n

What happens if I don\u2019t show up for a lesson?<\/h3>\n\n\n\n

If you don\u2019t connect to the lesson without informing me at least 8 hours in advance, the lesson is lost: it will not be rescheduled or refunded. Thank you for your understanding.<\/p>\n\n\n\n

What if the teacher cancels a lesson at the last minute?<\/h3>\n\n\n\n

If, exceptionally, I have to cancel a lesson at the last minute (illness, unforeseen event...), the lesson will of course be rescheduled at a date and time convenient for you. You will never lose a lesson because of me.<\/p>\n\n\n\n

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LEY'S STAY CONNECTED<\/span>

Ready to start your learning journey?<\/h2><\/div>

Contact me today and explore the world of French with me!<\/p><\/div><\/div>\n\n\n\n

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Get Started now<\/div><\/a><\/div><\/div>\n<\/div><\/div>\n<\/div>\n<\/div><\/div>","protected":false},"excerpt":{"rendered":"

Questions fr\u00e9quemment pos\u00e9es (FAQ) Comment se d\u00e9roulent les cours ? Tous les cours se font en visioconf\u00e9rence (Zoom, Google Meet […]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_uag_custom_page_level_css":"","passster_activate_protection":false,"passster_protect_child_pages":"","passster_protection_type":"password","passster_password":"","passster_activate_overwrite_defaults":"","passster_headline":"","passster_instruction":"","passster_placeholder":"","passster_button":"","passster_id":"","passster_activate_misc_settings":"","passster_redirect_url":"","passster_hide":"no","passster_area_shortcode":"","site-sidebar-layout":"no-sidebar","site-content-layout":"plain-container","ast-site-content-layout":"normal-width-container","site-content-style":"unboxed","site-sidebar-style":"unboxed","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-899","page","type-page","status-publish","hentry"],"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false,"trp-custom-language-flag":false},"uagb_author_info":{"display_name":"adminCc","author_link":"https:\/\/act-learning.fr\/en\/author\/admincc\/"},"uagb_comment_info":0,"uagb_excerpt":"Questions fr\u00e9quemment pos\u00e9es (FAQ) Comment se d\u00e9roulent les cours ? Tous les cours se font en visioconf\u00e9rence (Zoom, Google Meet […]","_links":{"self":[{"href":"https:\/\/act-learning.fr\/en\/wp-json\/wp\/v2\/pages\/899","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/act-learning.fr\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/act-learning.fr\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/act-learning.fr\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/act-learning.fr\/en\/wp-json\/wp\/v2\/comments?post=899"}],"version-history":[{"count":0,"href":"https:\/\/act-learning.fr\/en\/wp-json\/wp\/v2\/pages\/899\/revisions"}],"wp:attachment":[{"href":"https:\/\/act-learning.fr\/en\/wp-json\/wp\/v2\/media?parent=899"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}